Legal
Privacy Policy
IQOL Technologies Pvt. Ltd. (Vault Proptech)
Introduction
Welcome to Vault Proptech, operated by IQOL Technologies Pvt. Ltd. We are committed to protecting your personal information and your right to privacy in accordance with:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules)
- Digital Personal Data Protection Act, 2023 (DPDPA)
By using our website or services, you consent to the collection and use of your personal data as described in this policy. If you disagree with its terms, please discontinue use of our site.
Overview
Company Name
IQOL Technologies Pvt. Ltd.
Brand Name
Vault Proptech
info@vaultproptech.com
Phone
+91 88619 50376
Website
vaultproptech.com
Registered Address
Hustlehub Tech Park, HSR Layout, Bengaluru, Karnataka 560102
Personal Data We Collect
3.1 Information You Provide Directly
- Full name, email address, and mobile number (via contact forms, service requests)
- Property details such as site/survey number, location, owner name
- Government-issued ID numbers (Aadhaar, PAN) when required for legal document processing
- Payment information processed via third-party gateways (we do not store card data)
- Communications you send us via email, WhatsApp, or phone
3.2 Information Collected Automatically
- IP address, browser type, device type, and operating system
- Pages visited, time spent, and navigation path on our website
- Referral source (how you found us)
- Cookies and similar tracking technologies
3.3 Sensitive Personal Data (SPDI)
How We Use Your Personal Data
- To process and fulfil your service requests (E-Khata, Khata Transfer, Sale Deed, Due Diligence, etc.)
- To communicate with you regarding your service status, updates, or follow-ups
- To send you relevant information about our services (you may opt out at any time)
- To improve our website, services, and customer experience
- To comply with applicable laws and regulations, including the IT Act 2000 and DPDP Act 2023
- To detect, prevent, and address technical issues or fraudulent activity
Data Retention
After the retention period, data is securely deleted or anonymised.
How We Protect Your Data
Your Rights Under DPDPA 2023
By submitting Information through our website, forms, WhatsApp, email, telephone, or other communication channels, you expressly consent to the collection, processing, storage, transfer, and use of your personal data.
As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you
Right to Correction
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your data (subject to legal retention requirements)
Right to Grievance Redressal
Lodge a complaint with our Grievance Officer
Right to Nominate
Nominate a person to exercise your rights in case of death or incapacity
Right to Withdraw Consent
Withdraw consent for processing at any time (without affecting prior lawful processing)
Grievance Officer
Contact our Grievance Officer:
📞 +91 88619 50376
We will acknowledge your complaint within 48 business hours.
Third-Party Links
Our website may contain links to external websites (e.g., BBMP portal, government registration sites). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before submitting any data.
Children's Privacy
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. For significant changes, we will notify you via email or a prominent notice on our website.
Purpose
This policy is established to protect the original content, intellectual property, and proprietary materials created by Vault Proptech (IQOL Technologies Pvt. Ltd.) from unauthorized reproduction, copying, distribution, or commercial exploitation by third parties, including competitors.
This policy is directly enforceable under the Copyright Act, 1957 (India), the Information Technology Act, 2000, and applicable civil and criminal laws.
What We Own
The following content on vaultproptech.com and all related materials is the exclusive intellectual property of IQOL Technologies Pvt. Ltd.:
- All website text, including service descriptions, process explanations, FAQs, and landing page copy
- Blog articles, guides, and educational content published on our platform
- Logos, brand identity, graphics, icons, and visual design elements
- Photographs and images (whether taken by us or licensed for our use)
- Video content, explainer videos, and multimedia
- Service workflows, proprietary processes, and methodologies
- Meta descriptions, page titles, OG (Open Graph) content, and SEO copy
- Pricing structures, service packages, and promotional material
- Social media posts, captions, and creatives
What Is Prohibited
The following actions are strictly prohibited without prior written permission from Vault Proptech:
- Copying, reproducing, or republishing any content (text, image, or video) from our website
- Using our content on competitor websites, social media, or marketing materials
- Paraphrasing our proprietary service descriptions while retaining our structure or unique selling points
- Scraping our website using automated tools or bots
- Reproducing our brand assets, logo, or visual identity in any form
- Creating derivative works based on our original content without attribution and permission
Permitted Use
The following uses are permitted without prior written permission:
- Sharing links to our website pages on social media or other platforms
- Brief quotation (Reasonable quotations for commentary, review, education, journalism, or lawful fair dealing purposes may be permitted under applicable copyright laws provided appropriate attribution is given.) with clear attribution to Vault Proptech and a backlink to the source URL
- Journalists or researchers referencing our services for editorial or research purposes with attribution
Reporting Infringement
If you believe your intellectual property has been infringed upon, or if you wish to report unauthorized use of Vault Proptech content, please contact us:
📧 Email: info@vaultproptech.com
📋 Subject Line: "Content Infringement Notice"
Please include: your name and contact details, a description of the original and infringing content, the URL where infringement was found, and a statement confirming your ownership or authorization to act.
Action We Will Take
Vault Proptech reserves the right to take the following actions against infringers:
- Issue a formal Cease and Desist notice
- File a DMCA takedown request (for international platforms)
- Report to relevant platforms (Google, Meta, Instagram, LinkedIn) for content removal
- Initiate civil proceedings for damages under the Copyright Act, 1957
- File a complaint with the Cyber Crime Cell under the IT Act, 2000
SEO & Duplicate Content Notice
Unauthorized copying of our website content also constitutes an SEO violation. Duplicate content harms both parties' search rankings. Google and other search engines may penalize websites found reproducing content without permission. We actively monitor for plagiarism using digital tools and will act swiftly upon detection.
Watermarking & Content Fingerprinting
All original content published by Vault Proptech is digitally fingerprinted and monitored for unauthorized reproduction across the internet. Our images and key documents may carry embedded metadata identifying them as our property.
Policy Updates
This Content Protection Policy may be updated from time to time. The most recent version will always be available at vaultproptech.com/privacy-policy.
Limited Liability Clause
Important
To the maximum extent permitted by applicable law, IQOL Technologies Pvt. Ltd., Vault Proptech, its directors, employees, consultants, affiliates, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business opportunity, loss of goodwill, loss of data, or business interruption arising out of or related to the use of our website, services, reports, documentation assistance, or legal support services.
Our total aggregate liability shall not exceed the fees paid by the customer for the specific service giving rise to the claim.
Disclaimer
Important
Vault Proptech provides property documentation assistance, due diligence support, and legal coordination services. Information, reports, opinions, or assessments provided by Vault Proptech are based on records available at the time of review. Vault Proptech does not guarantee title, ownership, future marketability, government approvals, encumbrance-free status, litigation-free status, or future legal outcomes relating to any property.
Customer Responsibility Clause
Customers are solely responsible for ensuring that all documents, information, declarations, and supporting materials submitted to Vault Proptech are true, complete, accurate, and lawfully obtained. Vault Proptech shall not be responsible for delays, rejections, penalties, legal disputes, or losses resulting from inaccurate, incomplete, forged, misleading, or outdated information provided by customers.
Third-Party Dependency Disclaimer
Many services depend upon third-party government departments, authorities, and service providers. Vault Proptech has no control over the functioning, availability, processing timelines, decisions, actions, or technical issues of such third parties and shall not be liable for any delays, refusals, rejections, errors, interruptions, or losses arising therefrom.
Force Majeure Protection
Vault Proptech shall not be liable for delays, interruptions, failures, or inability to perform services caused by events beyond its reasonable control, including governmental actions, court orders, natural disasters, pandemics, strikes, internet outages, cyber incidents, power failures, or technical failures of third-party platforms.
No Guarantee Clause
While we strive for accuracy and timely service delivery, Vault Proptech makes no representation or warranty that:
- Government records are complete or accurate
- Government portals will remain operational
- Applications will be approved
- Registrations, Khata transfers, E-Khata applications, or approvals will be completed within any specific timeline
- Any property transaction will proceed successfully
Social Media Content
All posts, reels, stories, and creatives published on Vault Proptech's official social media accounts (Facebook, Instagram, LinkedIn) are protected under this policy. Reposting without credit, screenshotting for commercial use, or downloading and reusing our social media content is prohibited.