Legal

Privacy Policy

IQOL Technologies Pvt. Ltd. (Vault Proptech)

Effective Date: 18 November 2025Updated: 10 June 2026
Part A · Privacy Policy
1

Introduction

Welcome to Vault Proptech, operated by IQOL Technologies Pvt. Ltd. We are committed to protecting your personal information and your right to privacy in accordance with:

  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules)
  • Digital Personal Data Protection Act, 2023 (DPDPA)

By using our website or services, you consent to the collection and use of your personal data as described in this policy. If you disagree with its terms, please discontinue use of our site.

2

Overview

Company Name

IQOL Technologies Pvt. Ltd.

Brand Name

Vault Proptech

Email

info@vaultproptech.com

Phone

+91 88619 50376

Website

vaultproptech.com

Registered Address

Hustlehub Tech Park, HSR Layout, Bengaluru, Karnataka 560102

3

Personal Data We Collect

3.1 Information You Provide Directly

  • Full name, email address, and mobile number (via contact forms, service requests)
  • Property details such as site/survey number, location, owner name
  • Government-issued ID numbers (Aadhaar, PAN) when required for legal document processing
  • Payment information processed via third-party gateways (we do not store card data)
  • Communications you send us via email, WhatsApp, or phone

3.2 Information Collected Automatically

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent, and navigation path on our website
  • Referral source (how you found us)
  • Cookies and similar tracking technologies

3.3 Sensitive Personal Data (SPDI)

In the course of providing property legal services, we may collect sensitive personal data including Aadhaar numbers, financial account details, and health/biometric information (only when legally mandated). This data is handled with heightened care under SPDI Rules, 2011.
4

How We Use Your Personal Data

  • To process and fulfil your service requests (E-Khata, Khata Transfer, Sale Deed, Due Diligence, etc.)
  • To communicate with you regarding your service status, updates, or follow-ups
  • To send you relevant information about our services (you may opt out at any time)
  • To improve our website, services, and customer experience
  • To comply with applicable laws and regulations, including the IT Act 2000 and DPDP Act 2023
  • To detect, prevent, and address technical issues or fraudulent activity
5

Who We Share Your Data With

We do not sell or rent your personal data. We may share it only in limited, necessary circumstances described below.

5.1 Service Partners

  • Government portals and agencies (BBMP, BDA, Sub-Registrar offices) as required for document processing
  • Payment gateway providers for secure processing transactions. These providers are PCI-DSS compliant and do not share your data with us beyond transaction confirmation: Payment Processors
  • Advocates, legal and notary professionals engaged on your behalf

5.2 Technology Providers

  • Cloud hosting providers (data stored on servers within India or with adequacy protections)
  • Analytics tools (Google Analytics) data is anonymised for service improvement only
  • Communication tools (email, WhatsApp Business API providers)

5.3 Legal Requirements

  • If required by law, court order, or government authority (BBMP, KAVERI, and other Karnataka/Central government portals)
  • To protect the rights and safety of Vault Proptech, its employees, or users
6

Data Retention

Marketing & contact dataUntil you withdraw consent or opt out
Website analytics data26 months (Google Analytics default)
Payment recordsAs mandated by applicable financial regulations

After the retention period, data is securely deleted or anonymised.

7

How We Protect Your Data

SSL/TLS encryption for all data transmitted through our website
Access controls ensuring only authorised personnel can access sensitive data
Secure third-party payment gateways (PCI-DSS compliant)
Regular security audits and vulnerability assessments
Employee training on data privacy and confidentiality
8

Your Rights Under DPDPA 2023

By submitting Information through our website, forms, WhatsApp, email, telephone, or other communication channels, you expressly consent to the collection, processing, storage, transfer, and use of your personal data.

As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the following rights:

Right to Access

Request a copy of the personal data we hold about you

Right to Correction

Request correction of inaccurate or incomplete data

Right to Erasure

Request deletion of your data (subject to legal retention requirements)

Right to Grievance Redressal

Lodge a complaint with our Grievance Officer

Right to Nominate

Nominate a person to exercise your rights in case of death or incapacity

Right to Withdraw Consent

Withdraw consent for processing at any time (without affecting prior lawful processing)

To exercise any of these rights, write to us at info@vaultproptech.com with the subject line "Data Rights Request".
9

Grievance Officer

Contact our Grievance Officer:

📧 info@vaultproptech.com

📞 +91 88619 50376

We will acknowledge your complaint within 48 business hours.

11

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover we have collected such data, it will be deleted immediately.
12

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. For significant changes, we will notify you via email or a prominent notice on our website.

Part B · Intellectual Property Policy
1

Purpose

This policy is established to protect the original content, intellectual property, and proprietary materials created by Vault Proptech (IQOL Technologies Pvt. Ltd.) from unauthorized reproduction, copying, distribution, or commercial exploitation by third parties, including competitors.

This policy is directly enforceable under the Copyright Act, 1957 (India), the Information Technology Act, 2000, and applicable civil and criminal laws.

2

What We Own

The following content on vaultproptech.com and all related materials is the exclusive intellectual property of IQOL Technologies Pvt. Ltd.:

  • All website text, including service descriptions, process explanations, FAQs, and landing page copy
  • Blog articles, guides, and educational content published on our platform
  • Logos, brand identity, graphics, icons, and visual design elements
  • Photographs and images (whether taken by us or licensed for our use)
  • Video content, explainer videos, and multimedia
  • Service workflows, proprietary processes, and methodologies
  • Meta descriptions, page titles, OG (Open Graph) content, and SEO copy
  • Pricing structures, service packages, and promotional material
  • Social media posts, captions, and creatives
3

What Is Prohibited

The following actions are strictly prohibited without prior written permission from Vault Proptech:

  • Copying, reproducing, or republishing any content (text, image, or video) from our website
  • Using our content on competitor websites, social media, or marketing materials
  • Paraphrasing our proprietary service descriptions while retaining our structure or unique selling points
  • Scraping our website using automated tools or bots
  • Reproducing our brand assets, logo, or visual identity in any form
  • Creating derivative works based on our original content without attribution and permission
AI/ML Prohibition: No person or entity may use, reproduce, scrape, harvest, crawl, extract, copy, process, mine, train, fine-tune, improve, develop, test, or validate any artificial intelligence, machine learning, generative AI, language model, search engine, or similar technology using Vault Proptech content without prior written authorization.
4

Permitted Use

The following uses are permitted without prior written permission:

  • Sharing links to our website pages on social media or other platforms
  • Brief quotation (Reasonable quotations for commentary, review, education, journalism, or lawful fair dealing purposes may be permitted under applicable copyright laws provided appropriate attribution is given.) with clear attribution to Vault Proptech and a backlink to the source URL
  • Journalists or researchers referencing our services for editorial or research purposes with attribution
5

Reporting Infringement

If you believe your intellectual property has been infringed upon, or if you wish to report unauthorized use of Vault Proptech content, please contact us:

📧 Email: info@vaultproptech.com

📋 Subject Line: "Content Infringement Notice"

Please include: your name and contact details, a description of the original and infringing content, the URL where infringement was found, and a statement confirming your ownership or authorization to act.

6

Action We Will Take

Vault Proptech reserves the right to take the following actions against infringers:

  • Issue a formal Cease and Desist notice
  • File a DMCA takedown request (for international platforms)
  • Report to relevant platforms (Google, Meta, Instagram, LinkedIn) for content removal
  • Initiate civil proceedings for damages under the Copyright Act, 1957
  • File a complaint with the Cyber Crime Cell under the IT Act, 2000
7

SEO & Duplicate Content Notice

Unauthorized copying of our website content also constitutes an SEO violation. Duplicate content harms both parties' search rankings. Google and other search engines may penalize websites found reproducing content without permission. We actively monitor for plagiarism using digital tools and will act swiftly upon detection.

8

Watermarking & Content Fingerprinting

All original content published by Vault Proptech is digitally fingerprinted and monitored for unauthorized reproduction across the internet. Our images and key documents may carry embedded metadata identifying them as our property.

9

Social Media Content

All posts, reels, stories, and creatives published on Vault Proptech's official social media accounts (Facebook, Instagram, LinkedIn) are protected under this policy. Reposting without credit, screenshotting for commercial use, or downloading and reusing our social media content is prohibited.

10

Policy Updates

This Content Protection Policy may be updated from time to time. The most recent version will always be available at vaultproptech.com/privacy-policy.

Additional Legal Clauses
11

Limited Liability Clause

Important

To the maximum extent permitted by applicable law, IQOL Technologies Pvt. Ltd., Vault Proptech, its directors, employees, consultants, affiliates, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business opportunity, loss of goodwill, loss of data, or business interruption arising out of or related to the use of our website, services, reports, documentation assistance, or legal support services.

Our total aggregate liability shall not exceed the fees paid by the customer for the specific service giving rise to the claim.

12

Disclaimer

Important

Vault Proptech provides property documentation assistance, due diligence support, and legal coordination services. Information, reports, opinions, or assessments provided by Vault Proptech are based on records available at the time of review. Vault Proptech does not guarantee title, ownership, future marketability, government approvals, encumbrance-free status, litigation-free status, or future legal outcomes relating to any property.

13

Customer Responsibility Clause

Customers are solely responsible for ensuring that all documents, information, declarations, and supporting materials submitted to Vault Proptech are true, complete, accurate, and lawfully obtained. Vault Proptech shall not be responsible for delays, rejections, penalties, legal disputes, or losses resulting from inaccurate, incomplete, forged, misleading, or outdated information provided by customers.

14

Third-Party Dependency Disclaimer

Many services depend upon third-party government departments, authorities, and service providers. Vault Proptech has no control over the functioning, availability, processing timelines, decisions, actions, or technical issues of such third parties and shall not be liable for any delays, refusals, rejections, errors, interruptions, or losses arising therefrom.

15

Force Majeure Protection

Vault Proptech shall not be liable for delays, interruptions, failures, or inability to perform services caused by events beyond its reasonable control, including governmental actions, court orders, natural disasters, pandemics, strikes, internet outages, cyber incidents, power failures, or technical failures of third-party platforms.

16

No Guarantee Clause

While we strive for accuracy and timely service delivery, Vault Proptech makes no representation or warranty that:

  • Government records are complete or accurate
  • Government portals will remain operational
  • Applications will be approved
  • Registrations, Khata transfers, E-Khata applications, or approvals will be completed within any specific timeline
  • Any property transaction will proceed successfully