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Frequently Asked Questions

Yes, we cover both urban and rural Bengaluru. Whether your property comes under GBA (formerly BBMP) or Gram Panchayat in Bengaluru, we can help.

Yes, definitely. Several of our customers are NRIs or live outside Bengaluru. You don’t need to travel - we take care of everything digitally.

Just reach out to us on our website or call/WhatsApp us at +91 88619 5037. Request a service, share your property details, and we’ll guide you on the documents required. Once we get the documents from you, our team handles the process end-to-end.

Of course! You’ll get regular updates on WhatsApp, email, or call so you always know the status of your request. Additionally - we have a 24x7 helpline number that you can reach out to anytime.

This depends on the type of service requested. For example, an E-Khata usually takes around 15–20 working days. We give you a transparent estimate of the timelines when you’re requesting a service.

For most services - you do not need to visit the government office in person. Our on-ground team handles all the paperwork on your behalf. If your physical presence is needed (for eg - for signing documents, etc) - we’ll let you know in advance and help you plan for it.

The cost depends on the nature of services requested. Vault is committed to transparent pricing that’s mentioned upfront - with no hidden charges.

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